Three Ways to Get People to Leave Messages by Phone
Posted on September 3, 2010
Filed Under Marketing
Jennifer asks:
How can I get people to leave me a phone message if I’m unable to answer right away? I work a full-time job and can’t afford to hire an answering service. What are my options?
This problem has and will continue to plague our industry, and it’s a question I answered previously in How to Answer the Phone When You’re Not There.
In addition to what’s shared in that response, here are three more solutions.
- Don’t expect every hangup to be a lost order. Telemarketers are busily manning their phones making calls at all hours of the day and night. Many of the hangups may be from them.
- Forward your business line to an at-home person whom you can trust to answer professionally and without background distractions (television, children, pets, people). Your phone service provider charges a nominal fee for this, but a few months of this service will let you know if it’s worth keeping.
- Record an insightful message on your voice mail informing callers how long a time they can expect to receive a return call, along with other details about your business that encourages them to leave a message.
These are three methods designers count on to capture new sales when they cannot immediately answer the phone. I know that at least one idea is right for you.
Designers: Do you have another option to share? Please tell us about it in the comments section.
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Related articles to learn, grow, and profit:
- How to Answer the Phone When You’re Not There
- Why Didn’t People Buy My Gift Baskets?
- Is it Better to Make Cheap Gift Baskets or Quality Designs?
Comments
2 Responses to “Three Ways to Get People to Leave Messages by Phone”
i found your gift basket wrapping helped me so much thank you jill
Hi Jill,
I’m so glad that the video was helpful and wish you the best in your gift wrapping styling.